FAQ

We use a variety of materials in our jewelry, including natural stones, , and high-quality string and cord.

Avoid wearing your bracelet in the shower, bath, or pool, as water can damage the stones and the string that holds them together.

To determine your bracelet size, measure your wrist with a tape measure or a piece of string.

Shipping times can vary depending on your location and the shipping method you choose, but typically our orders are shipped within 1-2 business days and arrive within 3-7 business days.

We offer a 14-day return policy for unused and undamaged items with tags and packaging intact. Please see our Returns & Exchanges page for more information.

Yes, we offer custom orders. Please contact us to discuss your specific needs and we will do our best to accommodate your request.

Yes, we provide tracking information for all orders so you can track your package from our store to your doorstep.

No, we are an online store only.

Yes, we offer wholesale pricing for bulk orders. Please contact us to discuss your specific needs.

The frequency of cleaning your jewelry depends on how often you wear it. We recommend cleaning your jewelry every few weeks with a soft cloth to keep it looking its best

Yes, our bracelets are designed to be layered and mixed with other jewelry pieces for a unique and personalized look

You can contact us through our website's Contact Us page, email, or social media accounts. We strive to respond to all inquiries within 24-48 hours.